Contact information

EuroHaus & Co – Contact Policy

Customers may contact EuroHaus & Co using the following methods:

📧 Email: eurohaus.co@gmail.com
📞 Phone: 0401 183 057

For order-related enquiries, please include your order number and a clear description of your request.

Customer support is available:

Monday – Friday
9:00am – 5:00pm (AEST)
Excluding public holidays

We aim to respond to all enquiries within 1–2 business days.

During peak periods or promotions, response times may be slightly extended.

We expect all communication to remain respectful and professional.

EuroHaus & Co reserves the right to cease communication with customers who engage in abusive, threatening, or inappropriate behaviour.

For faster assistance, customers should contact us as soon as possible regarding:

Please refer to our Returns & Refund Policy and Shipping Policy for further information.

Messages sent via social media platforms may not be monitored continuously. For urgent matters, customers should contact us via email.

All personal information provided through contact channels is handled in accordance with our Privacy Policy.